Private customer employee in the advisory center

As easy as a direct bank. As personal as a branch bank. Our digital consulting bank. Want to be there?

Together with your manager and your colleagues, you set the pace and set out to successfully shape the future of our bank.

• Digital thinking: think digitally and inspire our customers with the bank’s digital solutions
• Customer focus: You focus on the needs of our customers
• Team spirit: Be part of a modern, dynamic and successful team

Sounds exciting? Then join us and apply now!

Your tasks

Your tasks as a private customer employee in the advisory center are: You

take responsibility for good cooperation with our private customers and ensure a high level of customer satisfaction process bank-related tasks and manual dispositions generated centrally, if necessary contacting the customer take on services and observe sales and contact orders as part of customer discussions increase customer loyalty and added value through a needs-based – and deal-oriented advice for private customers on standardized products in the specified areas of need:

Payment transactions and account models deposit installment loan supports our customers in the use of our digital offers and offer help for self-help in all service topics involve specialists with customers who need further advice acquire new customers, especially in the context of recommendation management are flexible in terms of time, around the service times applicable in the advice center to cover your individual working hours

your profile

You have

(banking) commercial training or adequate qualifications

You have the appropriate

Knowledge of marketing and sales techniques Knowledge of the entire range of products and services in the area of ​​responsibility Knowledge of the guidelines and applicable regulations Knowledge of function-specific IT applications Our benefits Flexible working Professional training & development Friendly working environment Diverse tasks Work-life balance

flexible working; Professional Training & Development; friendly working environment; Diverse tasks; Work life balance

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The enterprise

Commerzbank is the leading bank for SMEs and, with a comprehensive portfolio of financial services, is a strong partner for corporate customer groups as well as private and small business customers in Germany. We are a bank that is characterized by treating each other and our customers fairly and in a spirit of partnership. We value working in inspiring teams of people with diverse backgrounds. We offer you a creative environment and excellent development opportunities. Work-life balance is very important to us. And of course we know that a good job also requires attractive pay.


Are you ready to start full-time or part-time in a strong team? Then we look forward to receiving your online application via Torsten Ottinger, Team Leader for Private Customers BC, Tel. 069 935331709 and Michael Cartini, Head of Private Customers PK BC South, Tel. 069 935330635, will be happy to answer any questions you may have.

your application process

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