Contract & Claims Manager (m/f/d)

The main task of the contract manager during the project phase is to ensure contractual clarity and the consistency of existing contracts, including supporting the service delivery and project managers with contract changes, ensuring governance and claim management. In the projects and/or accounts for which they are responsible, they interact directly with our customers, suppliers and partners throughout Europe and worldwide. In detail:

First contact for all questions about the contract internally and with the corresponding contact persons on the customer side Close cooperation and practical support with the project management to ensure compliance with contractual obligations and addressing of contract violations Ensuring contract management in the responsible projects and accounts including the development, updating and negotiation of contracts Implementation of a clear strategy for claim management in the project, control of internal preparations for negotiations and their implementation with customers and suppliers


In addition to a degree in business administration or economics, law or a comparable subject, 3 to 5 years of relevant professional experience as a contract manager or similar, preferably in an IT company, in the digital sector or in a start-up and beyond you have the following skills and knowledge:

Understanding of the technical or commercial requirements in projects and the development of creative and long-term solutions derived from this as well as their implementation in contractual regulations Excellent negotiating skills, including the ability to explain the contractual strategy and to lead the specialist functions A high level of social and intercultural competence, especially in critical situations Excellent Team and communication skills, a high degree of customer and service orientation, organizational skills as well as initiative and decision-making skills, German and English language skills with excellent oral and written skills. Knowledge of another language is an advantage

At T-Systems, we offer our business customers the right system solutions for their digital business. With our portfolio, we ensure that digital transformation reduces complexity, saves costs and makes everyday work easier. Our focus is connectivity, digital, cloud & infrastructure as well as security – let’s power higher performance!

Marvin Graffunder
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