Senior Expert Customer Delivery Management (m/f/d) for Vantage Towers (Düsseldorf, DE)

Vantage Towers is one of Europe’s leading tower companies, and our infrastructure and technologies are helping to connect people, businesses, and internet-enabled devices like never before. We combine the scale, stability and quality of our leading tower network with the agility, optimism and energy of a start-up. We’re inspired by our past successes and excited by the opportunities in front of us. Join our journey as together we accelerate a sustainably connected Europe.

Senior Expert Customer Delivery Management (m/f/d) for Vantage Towers

Do you have a strong sense of quality and understanding of our customers? Are you open to an international and dynamic working environment? Then become part of our team as Senior Expert Customer Delivery Management (m/f/d). In your role, you will use your experience in dealing with customers and support us in the infrastructure development of Vantage Towers Germany.

Your challenges:

You ensure the interface between operations and our customers. You create and validate business cases. You prepare the implementation of new services. You track and ensure that customer- and contract-specific commitments and key performance indicators are met (post-sales delivery management). You ensure that revenue targets, relevant market shares and net margin contribution are achieved. You build appropriate customer relationships in order to develop new sales potential.

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